In the last blog post, I gave you some of the things you should consider about open source software (OSS), its advantages and disadvantages, as opposed to that of traditional software or what is more commonly called 'proprietary software'. This time around I will around the merits of the latter.
Proprietary software tend to be more consistent than open source systems. This is due to the fact that this kind of software is developed by less people, as opposed to open source, which is basically open to the whole world. When there is consistency, there's familiarity, hence, training employees will cover less time.
Proprietary software are covered by dedicated technical support. Like any product or service sold in the market, you are assured that you will be helped if any glitch arises with the product. Tech-savvy call center agents are hired to assist you at any time of the day and the night.
Like what was said in the previous post, having a system running on a (well-)paid system is more compatible to the outside world than open source. Some of you are probably aware that DOC files open on Open Office whereas ODF files (the Open Office file format) cannot be opened in MS Word.
Closed systems tend to be more vulnerable to hacks, bugs, and viruses, thanks to the hackers out there who continuously try to open these systems. Perhaps it's because closed systems pose as a challenge to these techies.
There will be always the issue of price. Many people say that these products are overpriced. So you when purchase one for your computer, you can forget about that Pooh phone for a while.
In the end, it's all a matter of preference and weighing the merits of each side. After all, it is your office and it is your computer system. You know what's best for them.